Frequently Asked Questions

Payments by personal check, money order, and cashiers check should be mailed to Applied Bank, PO Box 17120, Wilmington, DE 19886-7120. Be sure to include your account number on your check or money order. Applied Bank offers several other convenient payment options too. If you have a checking or savings account, you can complete payments by phone or Internet yourself, or with a Customer Service Associate's assistance. Our Customer Service Associates can also assist you with making a payment using a credit/debit card. Payments can also be made through MoneyGram or Western Union Quick Collect.

Autopay is a direct debit program that allows you to have your monthly minimum payment amount automatically withdrawn from your checking account. For more information, please contact Customer Service at (561) 982-9111.

Applied Advantage is an optional service that has brought together special offers and valuable discounts to give you an incredible advantage over the ever-increasing prices in today's market. Members have access to money and time saving benefits with major national retailers, car rental agencies, hotel chains, florists, plus much more! You are eligible to claim a FREE companion airline ticket, once your annual membership fee has been billed. To learn more about this great product, click here.

Payment Protection Plus will make your credit card monthly minimum payment if you should become involuntarily unemployed, disabled, hospitalized, or divorced. To learn more about this great product, click here.

We have several convenient options for you to choose from for changing your billing address. You may change your address at any time by simply filling out the back of your payment remittance stub with your new address information and mailing it back to us with your payment. You can also contact our Customer Service Department at 561-982-9111 from 9:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday. Or you can send your address change request along with your account number in writing to Applied Bank, PO Box 17125, Wilmington, DE 19850-7125.

You can use your Applied Bank Credit Card for purchases at over 19 million locations worldwide. In addition, you have access to over 800,000 PLUS ATM machines worldwide. For your protection, we advise you to contact Customer Service prior to making purchases overseas.

Please call 1-800-556-5678 24 hours per day, 7 days a week to report your Applied Bank card lost or stolen.

Applied Bank’s Online Account Services allow you to view your current account summary, make payments, view current and pending transactions, view and request previous statements, update your personal information, order a Personal Identification Number (PIN), convenience checks and much more. All of this can be done from the comfort of your home!